At gofachai, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the gofachai platform in the Philippines.
gofachai uses industry-standard SSL encryption and secure data storage to protect every Filipino player's personal and financial information at all times.
We comply with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines.
gofachai does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve your gofachai experience.
We collect and process your personal data only with your informed consent or as required by law. You can withdraw consent or request data deletion at any time.
This policy clearly explains every category of data we collect, why we collect it, how long we keep it, and who we may share it with – no hidden surprises.
Filipino players can access, correct, or delete their gofachai account data by contacting our support team. We respond to all data requests within the timeframes required by law.
This Privacy Policy ("Policy") is issued by gofachai ("gofachai," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "Player," or "User") who access or use the gofachai website, mobile platform, and all associated services (collectively, the "Platform") operated for the Philippine market.
gofachai is committed to protecting the privacy and personal data of every Filipino player in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We also comply with applicable PAGCOR data governance requirements.
By registering an account on gofachai or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the gofachai Platform and contact us to close your account.
gofachai collects the following categories of personal data from players and visitors to the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes – for KYC |
| Contact Data | Email address, Philippine mobile number, residential address | Yes – for account |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Yes – for payments |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Yes – for operations |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When provided |
| Preference Data | Preferred games, language settings, marketing preferences, responsible gaming limits | Optional |
gofachai does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data (such as government ID details) is collected, it is handled with heightened security measures and processed only for the specific purpose for which it was provided.
gofachai collects personal data through the following means:
gofachai processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, gofachai processes your personal data on the following legal bases:
gofachai retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, gofachai will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
gofachai implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While gofachai takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your gofachai login credentials and for ensuring the security of the device you use to access the Platform.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gofachai:
You have the right to be informed about how gofachai collects, uses, and processes your personal data, as set out in this Privacy Policy.
You may request a copy of the personal data gofachai holds about you, including information on how it has been processed.
You may request correction of any inaccurate or incomplete personal data held in your gofachai account at any time.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified data rights requests within thirty (30) days, as required by the Data Privacy Act. We may need to verify your identity before processing your request.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
gofachai employs age verification measures during the registration process and may request government-issued Philippine identification documents to confirm that players meet the 21+ age requirement. If we discover that personal data has been collected from a person under 21 years of age, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on gofachai, please contact us immediately at [email protected] so that we can take prompt action.
gofachai reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR requirements, or NPC guidance. When we make material changes to this Policy, we will notify registered players via email or a prominent notice on the gofachai Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how gofachai protects your personal data. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy.
gofachai has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us:
This Privacy Policy was last updated on January 1, 2026 and is effective as of that date for all gofachai players in the Philippines.
Now that you know how we protect your data, enjoy everything gofachai has to offer – slots, live casino, PBA betting, sabong, bingo, and more – with complete peace of mind.
🔞 21+ only. PAGCOR regulated. Please gamble responsibly.